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Streamcheck Service Options

Streamcheck's monitoring and measurement services watch your streamed content 24 hours a day, 7 days a week from a distributed network of Scanners on the Internet to ensure connectivity and quality assurance of your streamed content. The service supports all major formats including Real Media, Windows Media and streaming MP3s.

    • Scanner Measurements
    • Stream/Test Setup
    • Failure Notification
    • Scheduled Reporting
    • Custom Scanner Deployment


Scanner Measurements


Streamcheck's Scanners, located in cities throughout North America and Europe, will attempt to connect to your streams 10 times per hour and play your content. Each time a check is done a Scanner will watch the content for 60 seconds while recording:

    • Network statistics (e.g. DNS time, traceroutes, packet statistics).
    • Streaming statistics (e.g. connection success rate, bit rate, connect/buffer/rebuffer time).
    • Server statistics (e.g. server type, serving platform, streaming protocol).
    • Presentation statistics (e.g. frame rate, player errors, metafiles & URLs).

Increased checking frequencies and longer check durations are also available upon request.


Stream/Test Setup


Streamcheck offers several setup options to provide you with assurance that your streams are consistently available to your audience:

    • Managed: we set up and manage tests for you.
    • Self-serve: you set up and manage tests via the Streamcheck web interface.
    • Auto-aquisition: tests are automatically set up as streams change on your web site.
    • XML: you control streams and tests via XML requests.

Regardless of which option you choose, you'll always have real-time access to your results via the Streamcheck web interface or XML gateway.


Failure Notification


You can count on Streamcheck to immediately notify you via email or pager alerts when user-defined rules are broken. For example, receive instant alerts:

    • When streams are unreachable 3 times in a row.
    • When streams are unreachable for more than 5 minutes.
    • When buffering times exceed 30 seconds.
    • The instant your streaming encoder disconnects.


Scheduled Reporting


Streamcheck makes it easy to keep an eye on your streaming performance with our scheduled reporting system. Receive comprehensive, highly-configurable HTML email reports as often as you like (hourly, daily, weekly, etc). Scheduled reports help you:

    • Demonstrate your stream quality to customers and partners.
    • Compare different stream hosting solutions.
    • Enforce Service Level Agreements (SLAs).


Custom Scanner Deployment


Streamcheck is committed to helping you achieve the highest levels of streaming quality. In addition to our public network of Scanners (located throughout North America & Europe) we have established a Custom Deployment program for clients.

If you require stream measurement from inside a corporate firewall or a private data center, please contact us at info@streamcheck.com. We'll be happy to tell you more about custom Scanner deployment.

 
 
Streamcheck: The Streaming Metrics Provider
::: © 2003 Streamcheck. All rights reserved. :::